HEALTH PROTOCOLS – AN INSTRUMENT TO IMPROVE HOTELS' SUSTAINABLE PRODUCTS

HEALTH PROTOCOLS – AN INSTRUMENT TO IMPROVE HOTELS' SUSTAINABLE PRODUCTS

Codruţa Adina Băltescu

Tourism products have sustainable characteristics as far as they target both ecological and social aspects. Therecent COVID-19 virus has generated major changes in economic activities and in our daily life. Tourism is among themost affected economic sectors, the tourism activities registering a worrying decline. The World Health Organizationand other official organisations have introduced specific prevention and control measures to be applied by theaccommodation units. The article analyzes the main sanitary measures imposed by the official authorities, bothnational and international. At the same time, another objective of the article is the analysis of the plans in actionintroduced by the best-known hotel brands in their attempt to limit the effects produced by the virus and the resumptionof the hotel activities. Also, the article presents the results of an analysis among the Romanian 5-star hotels from themost visited tourism destinations, respectively mountain and seaside destinations. The topic of the research aims theassessment of the information provided to their guests on the sanitary measures undertaken by the hotels managementteams. The results obtained highlight an unexpected and also sad situation, as most of the analyzed Romanian hotels donot provide any information on this topic.

2020

covid-19 pandemic, hotels, health protocols

Biotemas

Universidade Federal de Santa Catarina

Economics as a science, Commercial geography. Economic geography