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                <text>Coronavirus</text>
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                <text>Dominio científico: Coronavirus</text>
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              <text>Il supporto psicologico telefonico a partire dall’analisi dei bisogni: la creazione dello strumento Analisi dei Bisogni Assistenza Covid-19/ABACO-19</text>
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              <text>Ersilia Cossu, Gianluigi Carta</text>
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              <text>n  this  article,  the  authors  aim  at  describing  the  field  experience  related  to  the telephone  psychological  support  activity  in  Sardinia  during  the  Covid-19  emer-gency.  Specifically,  they  will  illustrate  the  protocols  and  procedures  used  by  psy-chologists according to the psychosocial model of Psicologi per i Popol (PxP).They  also  aim  to describe the  work  of  needs  analysis,  a fundamental  element for intervention planning, which is an essential tool of the emergency and humanitar-ian  assistance  psychologist  in  order  to  promote  effective  listening  and be  able  to enhance the  resources  of  the  people  who call on  the direct  line,  as  well  as  fami-lies,  according  to  an  integrated  psychosocial  approach  that  characterizes  the  in-tervention of PxP.In  line  with  the  psychosocial  approach  as  a theoretical  assumption  applied in  op-erational  interventions  in  emergencies,  they  describe  the  different  organisational and  operational  phases  of  the  service  offered  to  the  population,  the  role  of  the psychologist  and  the  team  of  operators  involved,  the  intervention  methodology and the analysis of the data collected.</text>
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              <text>2020</text>
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              <text>covid-19, perceived stress, Listening, psychological support, needs analysis, personal resources, psycho-social model</text>
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              <text>Epidemiology and Health</text>
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              <text>Korean Society of Epidemiology</text>
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              <text>Therapeutics. Psychotherapy</text>
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